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es un caleidoscopio
Este estilo reflexivo y cuestionador permite al lector involucrarse activamente con el texto y sus ideas
la reparación y la no repetición de violencias
El factor inhumano pretende entretener con sus personajes absurdos
Smiling down the line F.A. Silva es un caleidoscopioSmiling down the line Just as textile mills and automotive assembly plants have symbolized previous economic eras, the call centre stands as a potent reminder of the importance of information in contemporary economies. Bob Russell's Smiling Down the Line theorizes call centre work as info service employment and looks at the effects of ever changing technologies on service work, its associated skills, and the ways in which it is managed. Russell also